Built for you

Our latest updates have been built to help you deliver the most personalized, contextual and convenient experience possible.

At Intercom, we’re obsessed with our customers’ success, and we’re busy building key features to help you take your customer engagement offering to the next level. Welcome to July’s edition of Built for you: Increased response rates, efficiency, and personalization.

SMS, the next-generation Inbox, and Custom Actions and Custom Objects in bots are to name but a few of the exciting features we built for you in June.

Learn about our latest cutting-edge features and products to help you enrich push notifications, manage your team permissions, perfect your Product Tours, and more.

Our new April features focus on increased and more efficient channels of communication and giving you access to the right data to influence the way you scale your business.

Take a look at some of these cutting edge products we released in March including Intercom Surveys, Switch, and much more.

We’re creating customizable features that will allow your marketing, sales, and support departments to flourish – improving the efficiency of your teams while also providing the most personalized engagement on the market to your customers.

Check out our recent updates, all built to help you improve your conversational support, engage customers anywhere, integrate the tools you love, and more.

We’re always adding more and more improvements to Intercom. We want to enable both you and your customers to have…