Getting your team up and running with live chat for your team doesn’t mean you need to hire a ton more reps to keep up, or spend heavily to staff it 24/7. Read our new guide to learn how to make live chat the most efficient and scalable communication channel for your business.
Marketing 11 min read
By instituting a lead nurturing campaign, you can guide prospects through your buying cycle. To help you along the way, we’ve put together a step by step guide to getting your campaign off the ground.
Marketing 4 min read
Gearing up for the holidays? For ecommerce and consumer focused brands, the holidays offer a huge opportunity to grow your…
Sales 13 min read
In our official live chat guide for businesses in 2018, learn why every business can benefit from live chat today and how to make live chat a part of your sales, marketing and customer service strategy.
Marketing 10 min read
Check out our best practices for customer retention, including six retention emails you can start sending right away to start building a loyal customer base.
News & Updates 8 min read
Today we are launching a brand new product called Custom Bots, which allows you to create completely customizable chatbots on…
News & Updates 6 min read
We completely rethought how a messenger designed for business should work, and we believe this represents a new dawn for the Messenger as the primary way internet businesses will communicate.
Marketing 3 min read
We’ve written a lot about how to send the right message at the right time. And while timing is important,…
News & Updates 1 min read
A successful SaaS business is built on retaining your existing customers, not just acquiring new ones. Today, we’re launching The…
Sales 4 min read
Sales has changed – messaging and live chat is the new medium for initial sales conversations, not the phone calls…