News & Updates 1 min read
New book: Intercom on Onboarding
The shift away from one-time transactions toward recurring revenue has made user onboarding the critical step in scaling a product…
All the latest news and updates about Intercom – the product, the company and the people
News & Updates 1 min read
The shift away from one-time transactions toward recurring revenue has made user onboarding the critical step in scaling a product…
Customer Service 2 min read
Intercom’s mission is to make internet business personal. That’s why we’re expanding to be closer to even more of our…
News & Updates 5 min read
Our new messenger marks the culmination of a year’s worth of work. We’re announcing our new messenger to help businesses…
News & Updates 5 min read
If you’ve used a marketing automation tool to talk to customers, you’re familiar with the frustration of trying to send…
News & Updates 3 min read
Only a few years ago it seemed like Facebook and Google alone were battling it out to win the social…
News & Updates 1 min read
Yesterday we announced Intercom had raised $50 million in an investment round led by Index Ventures. So today I thought…
News & Updates 31 min listen
Before joining Redpoint, Tomasz was a product manager at Google’s AdSense for Social Networks and AdSense International. He’s widely known for his…
News & Updates 4 min read
We’re delighted to announce we’re taking Inside Intercom on a world tour, starting in early May. It’s our chance to…
News & Updates 4 min read
2015 was a heck of a year for us. We raised a Series C, doubled the team, and moved into…