News & Updates 8 min read
Vanity metrics, the future, and 100,000 thank you’s
Hi. I’m Eoghan McCabe. I’m the CEO and a co-founder of Intercom. You may remember me from such blog…
All the latest news and updates about Intercom – the product, the company and the people
News & Updates 8 min read
Hi. I’m Eoghan McCabe. I’m the CEO and a co-founder of Intercom. You may remember me from such blog…
News & Updates 31 min listen
Bridget, who in a previous life could be found busking in London’s Covent Garden and in tube stations, is the…
News & Updates 5 min read
The events of the past few days have saddened myself and my cofounders, and many of our colleagues at Intercom….
News & Updates 5 min read
Maybe because it was a leap year, or possibly due to the stronger office coffee… But from adding a new…
News & Updates 4 min read
At Intercom, we’re always curious about how messaging shapes the way we communicate online with customers and website visitors. We’d…
Customer Service 6 min read
Up to now Intercom has focused on making personal, relevant conversations the cornerstone of great support. But often the best…
News & Updates 3 min read
This week, our question comes from Gabriele: “What books would you recommend to an entrepreneur just starting out?” The number…
News & Updates 3 min read
On Good Friday in 1962, Lou Groen trialled a new sandwich in his Ohio burger restaurant. It was a last-ditch…
News & Updates 23 min listen
Elizabeth became a Partner at 500 Startups in the spring of 2015, but her connection to the early-stage venture fund…