Product & Design 11 min watch
How users understand new products
When you’re building a new product, you need to help customers understand the value your product delivers – fast. Designing…
Intercom helps you build better products. Understand how your product is being used by reaching out to the right users for contextual feedback in your app.
Product & Design 11 min watch
When you’re building a new product, you need to help customers understand the value your product delivers – fast. Designing…
Product & Design 1 min read
Today we launched our fourth book, Intercom on Jobs-to-be-Done. It draws together some of the most valuable lessons we’ve learned…
Product & Design 5 min read
So you’re a product manager. You have a few years or even decades of experience under your belt, a great…
Product & Design 43 min read
From the moment your beta app lands on Product Hunt you’ll ask yourself what way it should grow. Should we…
News & Updates 4 min read
2015 was a heck of a year for us. We raised a Series C, doubled the team, and moved into…
Product & Design 5 min read
When we released our real-time messenger, we tried to push aside the traditional live-chat model, and instead took our cues…
Product & Design 2 min read
Lots has been written on what attributes help define a great product manager. When you put them all together, what…
Product & Design 19 min watch
It’s never been easier for very small teams with very big ideas to achieve massive traction. Here’s just one small…
Product & Design 6 min read
Building a great product is an art as much as a science. It requires making hard decisions and trade-offs, in…