Engineering 6 min read
The difference between good and great engineers
You don’t design your engineering culture by writing blog posts or printing posters. It’s shaped by the people you hire,…
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Engineering 6 min read
You don’t design your engineering culture by writing blog posts or printing posters. It’s shaped by the people you hire,…
Product & Design 16 min read
Customer feedback is key for understanding customer needs and shaping product roadmaps, but how do you go about gathering and analyzing it? This in-depth guide explains everything you need to know.
Product & Design 30 min listen
One of the hardest moments of Josh Pigford’s career came with the surprise news that Baremetrics had just six to eight weeks of runway left.
Customer Engagement 6 min read
One of the most effective channels for fueling your startup’s growth is online advertising. Yet advertising can also set a…
Product & Design 28 min listen
You probably know Tina best as Swiss Miss, the name of her wildly popular design blog, which began as a personal…
Product & Design 10 min read
Prior to joining Intercom as a Product Manager, I had never run a structured beta. When it came to finally…
News & Updates 3 min read
Today we’re announcing the new Intercom APIs, which are an important step in creating a great platform for developers to…
News & Updates 7 min read
In 2018, we invested heavily in building best in class products with non-stop innovation. Here’s a roundup of what we shipped this past year and how these innovations are helping our customers grow.
News & Updates 31 min listen
Before joining Redpoint, Tomasz was a product manager at Google’s AdSense for Social Networks and AdSense International. He’s widely known for his…