Sales 32 min listen
Jonathan Anguelov on Aircall’s $65 million Series C success
We chat with Aircall’s COO and Co-Founder Jonathan Anguelov about their recent funding announcement and what it means for the future of the phone call.
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Sales 32 min listen
We chat with Aircall’s COO and Co-Founder Jonathan Anguelov about their recent funding announcement and what it means for the future of the phone call.
Product & Design 29 min listen
Following several years as a user researcher manager for communication products like Gmail, GTalk and Google Voice, Michael became the UX…
Product & Design 32 min listen
With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one…
Customer Engagement 10 min watch
Technology firms have a long and storied history with commercials. Just reading that sentence you’re probably already thinking about half-time…
Product & Design 13 min read
UI methodologies like Atomic Design bring logic and structure to individual screens. Now it’s time to extend that thinking to…
Product & Design 7 min read
A set of core values makes it easier for everyone to navigate behavioral expectations at Intercom, and for individuals to…
Customer Engagement 29 min listen
A key stage in the maturation of any startup is when the message behind the product becomes skillfully aligned with…
Customer Service 30 min listen
In today’s very special bonus episode, we’re joined by leaders from our Product and Support teams to hear about the…
Product & Design 38 min listen
A former VP at Razorfish, Karen works as an independent consultant, helping companies such as The New York Times, Disney and…