News & Updates 31 min listen
Tomasz Tunguz on Venture Capital
Before joining Redpoint, Tomasz was a product manager at Google’s AdSense for Social Networks and AdSense International. He’s widely known for his…
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News & Updates 31 min listen
Before joining Redpoint, Tomasz was a product manager at Google’s AdSense for Social Networks and AdSense International. He’s widely known for his…
Customer Service 10 min read
How has the coronavirus outbreak impacted customer support teams? We surveyed 400 support leaders and interviewed more to find out how they’re caring for their customers and their teams – in a crisis.
Product & Design 5 min read
Bad product decisions come with the label “just this once, just for that customer.” Building one-off workarounds or features for…
AI & Automation 32 min listen
Somewhere between the media hype and command line interfaces, machine learning and AI do represent the opportunity to build better products.
News & Updates 4 min read
Seen the new look on our website today? Check out our video about the changes we made.
News & Updates 8 min read
Intercom enables you to have better conversations with your potential customers and the best conversations of all lead to conversions….
Customer Engagement 11 min read
Learn how you can turn account-based marketing into a growth lever for your business – by putting the right team, tools, and processes in place.
Customer Service 8 min read
In a business climate where customer support is often considered a cost center, we’ve seen firsthand that investing in real-time…
Scale by Intercom 36 min listen
Yvonne Chen, VP of Marketing at Udemy for Business, tells us how they built a thriving B2B SaaS business on top of a massively successful consumer marketplace.