AI & Automation 7 min read
6 essential chatbot recipes for sales and marketing teams
The sky’s the limit with how you customize a bot for your website, and with Custom Bots all it takes is an idea and a few minutes.
The Intercom Blog
Articles and Podcasts on Customer Service, AI and Automation, Product, and more
AI & Automation 7 min read
The sky’s the limit with how you customize a bot for your website, and with Custom Bots all it takes is an idea and a few minutes.
Customer Engagement 8 min read
In advertising, a one size fits all strategy is too broad to be truly effective. One size ends up fitting none.
Engineering 39 min listen
Reddit’s VP of Engineering, Nick Caldwell discusses the differences between management and leadership, fostering diversity in tech, and more.
AI & Automation 6 min read
For product teams, complexity is a dirty word – it’s the anti-goal. You can call it “flexibility” to make it…
Customer Engagement 6 min read
The first law of content marketing is that publishing is an expensive business. No matter how hard you try to…
Product & Design 7 min read
Growing up, I was surrounded by video games. In my house, we had the NES, Nintendo 64, Game Boy and…
News & Updates 25 min watch
This week we launched Custom Bots, a powerful new way to build completely customizable chatbots that work right in the…
AI & Automation 31 min listen
Lili Cheng, VP of Artificial Intelligence and Research at Microsoft, explains how chatbots and humans complement each other, when and how to give your chatbot a voice, and much more.
AI & Automation 8 min read
Today we are launching a brand new product called Custom Bots, which allows you to create completely customizable chatbots on…