The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Dec 4, 2018 5 min

What we shipped: 5 new features to help build a differentiated customer experience

What we shipped: 5 new features to help build a differentiated customer experience

Published Dec 3, 2018 4 min

Holiday messaging and chatbot tips for marketers

Published Nov 29, 2018 30 min

ProfitWell’s Patrick Campbell on the art and science of pricing

Published Nov 29, 2018 7 min

Growing a platform: Introducing API versioning in Intercom

Growing a platform: Introducing API versioning in Intercom

Published Nov 27, 2018 2 min

How to create personalized sales demos at scale

Published Nov 22, 2018 25 min

Matt Hodges on aligning product and marketing

Matt Hodges

Published Nov 22, 2018 1 min

What exactly is a Custom Bot?

What exactly is a Custom Bot?

Published Nov 20, 2018 12 min

9 essential sales steps you need to grow your SaaS startup

Published Nov 20, 2018 5 min

The growth of video customer service and why your business needs it

Published Nov 16, 2018 4 min

How to get up and running with Messenger Apps using ngrok

How to get up and running with Messenger Apps using ngrok